If you are not completely happy with your New Age Skincare product, you may return it and we will refund the purchase price in the original form of payment if product is returned within 30 days from date of purchase.
When returning a set or kit, we require all contents from the original set or kit in the original packaging. Partial items from a set or kit will not be refunded.
Unopened items may be exchanged within fourteen (14) days of purchase. Exchanges will be provided for items of the same price and only if product has not been opened.
How to Request a Refund or Exchange
Visit the Contact Us page and let us know what you want to do. We will notify you via email of your refund /exchange once we have been contacted by you.
You can expect a refund in the same form of payment originally used for purchase. We do not refund shipping or handling charges nor are we responsible for return postage.
Should you need to contact us regarding the status of a return or exchange please go to the Contact Us page.
We reserve the right to change these terms and conditions from time to time in its discretion.
At this time, we can only accept orders that are billed and shipped to locations in the United States.
We offer standard Flat Rate shipping and handling fee of of $6.50 per order with USPS.
You can expect delivery within 5 – 7 business once your order has been processed. You will get an email notification when once the order has been shipped.